The free delivery offer applies to standard delivery only and orders over $120 AUD in value. If your order is under $120 a $14.95 delivery fee applies.
DO I NEED TO SETUP AN ACCOUNT TO PLACE AN ORDER?
No, simply follow the checkout process. We do still recommend creating an account though as it will be easier to lookup and track previous orders.
WHAT PAYMENT METHODS DOES ASPIRING OFFER?
We currently accept the following payments: Paypal, MasterCard, Visa & AMEX.
HOW LONG WILL IT TAKE TO RECEIVE MY ITEMS PURCHASED ONLINE?
All packages are now shipped using a tracked service. The estimated delivery time is given at checkout depending on the service selected.
Want it in a hurry? Express post and courier options with a wide range of courier companies are available only via contacting us – [email protected]
WHAT SHOULD I DO IF I RECEIVE A DAMAGED OR FAULTY PRODUCT
Any products purchased online may be reported within two (2) business days of delivery arrival and returned within 14 days of delivery arrival. You can do that by emailing us at [email protected] or by calling our toll free number: 1800 853 994.
DO YOU OFFER A REPAIR SERVICE?
Yes we do provide repair and replacement service. All products manufactured by Aspiring are guaranteed for their usable life, as well as guaranteed against manufacturing faults. This does not cover malicious damage or user error, please contact us if you have concerns about the use / suitability of products to your situation / environment so we can recommend the most suited to your application.